Effective Date: 30 January 2025
Welcome to Super-Electrical. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
1.1. Super-Electrical is a distributor and consultant of lighting fixtures and electrical components.
1.2. Our services include product sales, free consulting regarding lighting and electrical installations, wholesale and delivery services.
1.3. We reserve the right to modify these terms and conditions at any time without prior notice.
2. Orders and Payments
2.1. All orders placed are subject to availability and acceptance by Super-Electrical.
2.2. Payment must be made in full before dispatch unless otherwise agreed upon.
2.3. Prices are subject to change without prior notice.
3. Returns and Refunds
3.1. Products may only be returned within 7 days from the date of purchase.
3.2. Special orders are non-returnable.
3.3. If a return is accepted, it will incur a 15% handling fee.
3.4. Returned items must be in their original condition and packaging.
4. Deliveries
4.1. We offer delivery services for our products. Delivery times may vary based on location and availability.
4.2. Super-Electrical is not responsible for delays caused by third-party couriers.
4.3. Risk of loss and ownership of the goods pass to the buyer upon delivery.
5. Free Consultation Services
5.1. We provide free consulting regarding lighting and electrical installations.
5.2. Consultation services do not include on-site inspections unless otherwise agreed upon.
5.3. Advice given is based on available product knowledge and should be confirmed with a qualified electrician before implementation.
6. Energy Efficiency
6.1. Super-Electrical encourages reducing electricity consumption by switching to energy-efficient products.
6.2. We are not liable for savings expectations that are not met due to environmental factors or incorrect installation.
7. Limitation of Liability
7.1. Super-Electrical is not liable for any direct, indirect, or consequential damages arising from the use of our products.
7.2. Customers are responsible for ensuring proper installation by a qualified professional.
8. Contact Information
For any inquiries, you may contact us via:
Email: info@super-electrical.co.za
WhatsApp: 074 589 7515
By purchasing from Super-Electrical, you acknowledge that you have read, understood, and agreed to these terms and conditions.